The Application Service of the Inhabitants established in Binagadi District Executive Power is very useful and progressive type of service in terms of creation of operative communication with the citizens, communicating the problems disturbing them to the Executive Power and without applying in written form. The Service was supplied with all modern equipment and fast communication system and acts without break for 24 hours. All of these possibilities aim to ensure accessibility of the services provided by Binagadi District Executive Power to the citizens for each citizen.
It was identified while analyzing the indicators reflecting the statistic figures for May of 2017 that the number of replied calls was 1967, the number of directly replied calls was 1459, the number of feedback was 666, the number of average daily calls was 63 and the number of compiled complaint sheets was 508.
Execution of 508 of the complaint character applications was ensured, as well as 386 of them or 76 % were fully solved, 72 of them or 14,2 % were partially solved, 50 of them or 9,8 % were given relevant explanation and analyzed.
In terms of division of the complaints received in May on the fields, 215 of the applications or 42,3 % were connected with sewerage, 188 of them or 37 % with gas supply, 47 of them or 9,3 % with lift problems, 37 of them or 7,3 % with other issues bothering the inhabitants, 12 of them or 2,4 % with power supply, 5 of them or 1 % with waste and garbage, 3 of them or 0,5 % with management of lightening of the streets, 1 of them or 0,2 % with landscaping administration.
15 thanking applications were received by the Service within the month.